Patients can access most clinical notes and results in this portal. Patients also can share their health information with another person, healthcare provider or third party. Note: account logon or set-up required.
Patients and legal representatives can request copies of their health information via our electronic form. Note: Upload of photo ID and legal documents (if applicable) are required. A list of acceptable IDs and required legal representation documentation is below.
Download a copy of the Patient Request for Health Information form to request copies of your information or direct copies to a third party. You can find more information and download the form below.
You may submit your request in person at a designated INTEGRIS Health location. If picking up your requested records, INTEGRIS Health will validate your identity by signature or by one of the following forms of identification listed below.
Medical record copy fees my be applied as below pursuant to federal regulation 45 CFR 164.524 (c)(4).
Patient or patient representative requests:
Electronic Delivery: Flat rate fee of $6.50 if records are in electronic format and delivered on electronic media. In addition, $0.12 per page if any of the records are maintained on paper.
Paper Delivery: $0.12 per page plus labor cost, shipping supplies, actual postage, and sales tax.
3rd party requests (i.e. attorneys or insurance companies):
$10.00 flat fee plus $0.30 per page for paper or electronic delivery. Total charges are capped at $200 if the entire request can be reproduced from an electronic health record in the specified format requested and delivered electronically.
X-rays, photographs, images, or pathology slides are a flat rate of $5.00 each.
INTEGRIS Health is committed to providing excellent customer service. Please tell us about your recent records request experience by taking this short survey.
EpicCare Link allows eligible providers and staff members secure and convenient access to medical records for shared patients for treatment, payment and operations.