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Release of Medical Records

Release of Information

INTEGRIS Health has made accessing health information easier for patients and their representatives by providing several request options below.

Questions?

Please call Health Information Management at 877-778-7211.

INTEGRIS Health & Me Patient Portal

Patients can access most clinical notes and results as well as request formal copies of their health information in this portal. Patients can also share their health information with another person, healthcare provider or third party. To request or share copies of records, click Menu, Sharing Hub. Note: account logon or set-up required.
INTEGRIS Health Pharmacy

INTEGRIS Health Pharmacy

Because INTEGRIS Health pharmacies are hospital-based, we can offer services and products you won’t find at your typical neighborhood pharmacy. We have everything you expect, like over-the-counter medications, vitamins, beauty aids, gifts, and a 24-hour refill phone line – but we also offer things you might not expect.
Mail, Fax or Email

Mail, Fax or Email

Download a copy of the Patient Request for Health Information form to request copies of your information or direct copies to a third party. You can find more information and download the form below.

In-Person Requests and Records Pick-Up

You may submit your request in person at a designated INTEGRIS Health location. If picking up your requested records, INTEGRIS Health will validate your identity by signature or by one of the following forms of identification listed below.

Request Medical Records

This form should be utilized to request copies of your information or to direct copies of your report to be sent to a third party.

Identification is required to obtain health information.  Personal representatives should provide documentation to prove legal representation.

Acceptable IDs include:

  • Driver’s License
  • Employment ID
  • State Issued ID
  • Current School ID
  • Military ID
  • VA ID
  • Valid, Current Passport

Legal Documentation includes:

  • Power of Attorney for healthcare
  • Legal Guardianship papers
  • Order of legal representation

We accept and fulfill requests for medical records via secure email (file size limitations apply.)

Request Medical Records by Mail

INTEGRIS Health HIM Department
3433 NW 56th Street, Building B, Suite C50
Oklahoma City, OK 73112

Request Medical Records Via Fax

405-552-8704 (patient and care providers)

405-552-8701 (all other requestors)

Request Medical Records Via Email

[email protected]

 

Medical record copy fees my be applied as below pursuant to federal regulation 45 CFR 164.524 (c)(4).

  • Patient or patient representative requests:
    • Electronic Delivery: Flat rate fee of $6.50 if records are in electronic format and delivered on electronic media. In addition, $0.12 per page if any of the records are maintained on paper.
    • Paper Delivery: $0.12 per page plus labor cost, shipping supplies, actual postage, and sales tax.
  • 3rd party requests (i.e. attorneys or insurance companies):
    • $10.00 flat fee plus $0.30 per page for paper or electronic delivery. Total charges are capped at $200 if the entire request can be reproduced from an electronic health record in the specified format requested and delivered electronically.

X-rays, photographs, images, or pathology slides are a flat rate of $5.00 each.

INTEGRIS Health Community Hospital Records

INTEGRIS Health Community Hospitals offer several options for patients and legal representatives to request medical records.

Customer Service Survey

INTEGRIS Health is committed to providing excellent customer service. Please tell us about your recent records request experience by taking this short survey.

Attention Providers!

EpicCare Link allows eligible providers and staff members secure and convenient access to medical records for shared patients for treatment, payment and operations.